Shipping and Returns Policy

RETURNS FOR EXCHANGE OR REFUND: 

Must be made within 30 days of receipt. There is no restocking fee applied on returns or exchanges.

CONDITIONS:

All exchanged or returned items must not be damaged or altered and be in resellable condition.  All apparel must not be worn or washed and  must still have the hang tag attached.  We can not accept returns that smell like smoke or perfume or have animal hair on them.

SHIPPING CHARGES TO RESHIP BACK TO YOU: 

We will reship back to you, without charge, any exchange for a different size. If your exchange is for a different style or color, you will be required to pay our standard domestic shipping charge to reship back to you.

SHIPPING CHARGES TO SEND MERCHANDISE BACK TO US:

All shipping charges to return merchandise back to us must be paid by the returnee. We do not reimburse shipping charges to return merchandise back to us unless the merchandise was received in error or is defective. Under no circumstances will we reimburse the cost of overnight, 2 day, 3 day, or other rush shipping methods.  Black Market Art is not responsible for lost or missing returns.

RETURNS SHIPPING CHARGES ON INTERNATIONAL ORDERS:

All shipping charges on international orders must be paid by the returnee. We do not reimburse shipping charges on international orders unless the merchandise received was in error or is defective.

HOW DO I EXCHANGE AN ITEM?

Send an email to [email protected] stating your order number and what you are exchanging it for. When shipping back your item for exchange please include a note stating your name, item you are exchanging for, the size you want , your return address and your email so we can send you the new shipment tracking number.

WRONG, DAMAGED OR DEFECTIVE ITEMS:

If you received the wrong product or if it arrives defective or damaged in transit, please contact [email protected] within 7 days of receipt.  In the email please include your name, order number , problem with the item and pictures of the problem item.  If it is damaged during shipping please include pictures of the damaged packaging too.

REFUNDS:

A refund will be given once the returned item is received in resellable condition. The refund will be sent in the same form that the original payment was made.

Return shipping address:

Black Market Art Company
18235 Mount Baldy Circle
Fountain Valley, CA. 92708
USA